Pulbrook Air is an Australian family owned business specialising in providing professional advice and installation of air conditioning, heating and cooling systems across Melbourne and the suburbs. We are one of Australia’s largest installers and have been part of the industry for over 30 years.
What Do Our Customers Say About Pulbrook Air?
Pulbrook Air – Review
My wife and I would just like to pass on our sincere appreciation for the excellent after sales service Pulbrook Air extended to us when you replaced the Touchpad controller on our Vulcan central heating unit which failed last month (just as we were heading into a cold spell). Pulbrook Air did this at no charge (and arranged to have one of Pulbrook Air’s warehouse staff deliver it to our home on his way home), as you did not think the controller should have failed as the unit was only installed by yourselves in April 2006, and your efforts to get Climate Technologies to contact me to discuss the issue had proved to be in vain.
Considering that the unit was no longer under warranty and you had no obligation to supply us with a unit, I would consider yours and Pulbrook Air’s commitment to after sales service to be exemplary.
This is the second time that Pulbrook Air has shown this type of excellent after sales service as just after the unit was installed I made contact about the units excessive gas usage and after several discussions with your service people, it was arranged for Climate Technologies to come out and check the system which was re-calibrated and the gas usage dropped to what would be considered an acceptable level and since then the unit has functioned perfectly until the controller failed.
Both my wife and I would have no hesitation in highly recommending Pulbrook Air to anyone considering having a central heating unit installed as the after sales service your company has shown would seem to be a rare commodity these days.
Yours Truly Luke – Malvern East
Pulbrook Air: Customer Satisfaction
I had a split system installed into my apartment. Pulbrook Air were amazing, I plan to renovate my apartment in the future so Pulbrook Air has helped us with the best possible placement and provided a better solution to my heating and cooling needs. I couldn't be happier and I am warm, all thanks to Pulbrook Air. Belinda – Emerald
So when it comes to finding the best heating and cooling companies in Melbourne then look no further than Pulbrook Air.
Pulbrook Air specialise in all of your heating and cooling needs.
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